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E-commerce Manager

Topbaan
Amsterdam
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Match criteria
  • Executive

Functie omschrijving E-commerce Manager

As E-commerce Manager for the EMEA region you will be overall responsible for all D2C channels driving product success across EMEA and PAC regions. You will manage the website for day to day ops, carrying end responsibility for the total consumer journey experience and all aspects leading to this. In addition third party market places fall also under your responsibility. You will have to create strong allicances. You will create and execute E-commerce business plans outlining your vision, goals and strategy how to get there. Meanwhile aligning the organisation and getting full support from other members of the Leadership Team. The E-commerce manager works close together with the Digital Marketing Manager and reports into the Managing Director.

  • You will work in close harmony with the VP of D2C in USA to develop and execute E-commerce strategy
  • Lead the way regarding the transformation process of E-commerce
  • Collaborate internally and externally to ensure alignment of goals and strategies to achieve maximum consumer service levels and ROI
  • End responsibility for operational, merchandising and customer experience that deliver consumer satisfaction, business sales and profit objectives
  • Lead and cooperate with cross functional teams for website development and E-commerce initiatives
  • Act as product owner for all future website and E-commerce development (Scrum approach)
  • You will ensure critical communication flows are effective and efficient
  • Establish and report on performance metrics and KPI's to stakeholders
  • Lead and own the re-platforming project for 2021-2022
  • Develop, manage and execute annual growth plans
  • Lead and coach the E-commerce team
  • Lead the way for the team ensuring appropriate tools and techniques
  • Create an engaging learning and developing environment for direct reports

KPI's:

  • Sales, profitability, ROI and customer satisfaction
  • Conversion and average order value, loyalty
  • Effective and succesful cooperation with third party platform partners
  • Effective service, sales and marketing
  • Complete and accurate budget management
  • Standards, policies and procedures to ensure flawless ops
  • Effective team leadership and development

Functie eisen E-commerce Manager

  • Bachelor's degree in Business or Computer Science
  • A minimum of 5 years experience in an E-commerce role
  • Experienced in guiding transformations in a fast paced environment
  • Proven strong analytical and problem solving skills
  • Strong business acumen
  • Excellent organisational, interpersonal and communication skills
  • Experienced working with deadlines
  • Strong technical knowledge
  • Affluent in English and German language
  • Background in apparel or sports industry

Bedrijfsprofiel

With more than 120 years as an iconic workwear brand, our client is active in many countries and is known across the markets and loved by its fans. It is a family business which has grown to a global size. It is a remarkable and exciting time to join this company in their journey. Global head office is to be found in USA, EMEA office is based out of Amsterdam.

Bedrijfscultuur

Despite the size of the company, it is still a family business and every individual is equally important. Informal, easy going, yet business casual. People are committed and honest, value hard work and results

Arbeidsvoorwaarden

  • Competitive monthly salary
  • Bonus based on company results and individual performance
  • 25 days paid time off
  • Company car
  • Laptop
  • Telephone
  • Working from home

Locatie

Amsterdam

Publicatie datum

29.12.2020

Publicatie einddatum

30.11.-1

Contactpersoon

Ricardo Ho Sam Sooi
M: (06) 1594 8818

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